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Dreamland Pups Guarantee |
Copyright Dreamland Pups, 2007 - 2010. All Rights Reserved. |
Your satisfaction is important to us. |
Clark & Amy Woodley, Owners Dreamland Pups Willow Springs, Missouri Phone: (417) 469-1054 Cell: (417) 252-4377 |
Dreamland Pups offers a 3-day written health guarantee on all puppies. We guarantee that the puppy is free of distemper, parvovirus and hepatitis. Our 3-day health guarantee is only valid if two unassociated licensed veterinarians examine the puppy during the first 3-days and any of these diesases are detected. We must be notified immediately and supplied with both vet reports for this health guarantee to be valid. We will then provide a replacement puppy of equivalent value. The original puppy must be returned to us in good condition, other than the specified problem or euthanized with our permission at your expense to qualify for a replacement puppy. The replacement puppy will be mutually agreed upon by both parties and will be of comparable quality. It is understood that the replacement puppy may not be from the exact same parents as the original puppy. No refund, in part or in full, will be given. All shipping costs to return the puppy to us and to replace the puppy are the responsibility of the buyer. This guarantee does not cover Coccidia, Giardia, and Kennel Cough, which are common in puppies that are shipped and is usually caused by bacteria. Kennel Cough is self-limiting and, like the common cold, must run its course. Full recovery is expected and Kennel Cough, on its own, is not life threatening. There are certain disorders that may be caused by environmental factors, such as but not limited to: allergies, thyroid dysfunction, demodectic mange, cancer, tumors, growths, scabies, mite related illness, viral infections and other autoimmune disorders which are not covered by this guarantee. All of our puppies are current on their vaccinations and worming prior to shipping. Our veterinarian, on or about 8 weeks of age, examines all puppies. A health record is provided on each puppy we ship with all information of vaccinations and worming. Puppies may be severely stressed by the change in their environment. Minor problems such as diarrhea, coccidiosis, wormy stool, etc., may occur and must be treated. These conditions are the responsibility of you, the buyer, and if your puppy shows any of these signs we strongly encourage you to have your puppy checked by a veterinarian. Your puppy is guaranteed until one year of age against fatal and life altering congenital diseases which adversely affect the health of the animal. This includes severe hip dysplasia, which hampers a dog’s movement and natural gait and requires surgery to correct; kidney, heart, pancreas, spine, and liver problems of a severe life threatening or altering nature. We will not supply a replacement puppy in the event of any problem that is not related to a life-threatening congenital defect nor for a puppy’s illness caused by accident, neglect, or abuse. In the event of the puppy’s death, an official autopsy must be performed to determine the cause of death. Such an autopsy must be performed by an accredited institution set up for such procedures, with all expenses to be paid by the buyer. The autopsy must accompany any request for replacement. This guarantee is void if the buyer fails to maintain recommended vaccinations and/or regular examinations with a licensed veterinarian. Proof of this maintenance must be furnished upon request of the breeder. A puppy showing any serious genetic or congenital defect will be replaced as follows: Animal must show the defect by one year of age. We must be notified of the problem within two business days of the licensed veterinarian’s determination with a report and have one report from an unassociated veterinarian stating the same problem. We will then provide a replacement puppy of equivalent value. A puppy with a defect must be returned to us in good condition, other than the specified problem or euthanized with our permission at your expense to qualify for a replacement puppy. The replacement puppy will be mutually agreed upon by both parties and will be of comparable quality. It is understood that the replacement puppy may not be from the exact same parents as the original puppy. No refund, in part or in full, will be given. All shipping costs to return the original puppy and replace the puppy are the responsibility of the buyer. No warranty or guarantee is made to the show quality, lifespan, size, color, disposition, or breeding quality of this puppy. You, as the buyer, are fully aware that owning a puppy means trips to the veterinarian and understand that you will be responsible for all payments. This guarantee applies to the original purchaser only and is nontransferable to a second party. By purchasing a puppy from Dreamland Pups in Missouri you acknowledge that you understand and agree to all terms and conditions of our guarantees. |